Radon gas, lead paint, and mold inspection, testing, mitigation, abatement, remediation and removal services in Southeast Michigan.

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What Our Customers Say

Protech Customer Comments

We consider comment cards to be just as important as the post-mitigation test reports. If we achieved great radon reduction, but didn't provide equally great service, then we consider that the job was a failure.

Jackie Schafer customer comment cardHere are a few customer comment cards

Jackie Schafer of Brighton gave us a rave review, primarily for responding so quickly to a drain clog problem. We try to be perfect, but these things do happen. Be sure to read Jackie's comments about our workers. We are very, very proud of our people.

McCarthy's customer comments cardDavid and Kathy McCarthy, also of Brighton, were impressed at the great radon reduction and by the fact thatwe showed up on timeand didn't dawdle. Shucks, we know that our customers have better things to do than to sit around and wait. Don't we all wish that the cable and phone companies thought the same?

When a card comes in, it is immediately entered into a database and then posted on office the bulletin board. If the customer is unhappy, one of our managers will contact him/her the same day to resolve the problem.

The cards are also great morale-boosters for our employees. There's very healthy and friendly competition to see who gets the most "10" scores. Status Report: It's just about even. All are averaging around 9.8.

The philosophy of never-ending improvement is ingrained at Protech, and our customers' comments, whether favorable or not, tell us where we should be paying the most attention. In fact, some of our best service and technical ideas have come from our customers.

We invite you to stop in, see the bulletin board, and go through the uncensored card archive. We can probably even put you in touch with a happy customer in your own neighborhood.


Proudly serving the following Southeast Michigan (SE Mich, MI) counties and communities:
Washtenaw County, Livingston County, Lenawee County, Jackson County, Wayne County, Oakland County, Macomb County, Monroe County, Hillsdale County, Ingham County, Lapeer County, Saint Clair County
Addison, Adrian, Allen Park, Ann Arbor, Armada, Auburn Hills, Belleville, Berkley, Beverly Hills, Bingham Farms, Birmingham, Blissfield, Bloomfield Hills, Brighton, Britton, Brooklyn, Canton, Carleton, Chelsea, Chesterfield, Clarkston, Clawson, Clinton, Commerce, Dearborn, Deerfield, Detroit, Dexter, Dundee, Ecorse, Erie, Farmington, Farmington Hills, Ferndale, Flat Rock, Fowlerville, Franklin, Fraser, Garden City, Grass Lake, Grosse Ile, Grosse Pointe,  Harper Woods, Hartland, Hillsdale, Highland, Holly, Howell, Hudson, Huntington Woods, Ida, Jackson,  Jonesville, Lake Orion, Lansing, Lapeer, Litchfield, Livonia, Macon, Madison Heights, Manchester, Marine City, Mason, Michigan Center, Milan, Milford, Monroe, Morenci,  Mount Clemens, New Baltimore, Newport, North Branch, Northville, Novi, Oak Park, Onsted, Pinckney, Pontiac, Port Huron, Plymouth, Redford, Rochester, Rochester Hills, Romeo, Romulus, Roseville, Royal Oak, St. Clair, Saint Clair Shores, Sand Creek, Saline, Shelby, South Lyon, Southfield, Spring Arbor, Sterling Heights, Taylor, Tecumseh, Temperance, Trenton, Troy, Union Lake, Utica, Walled Lake, Warren, Waterford, Wayne, Westland, White Lake, Wixom, Woodhaven, Wyandotte, Ypsilanti, Whitmore Lake, Webberville, Woodville

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